ôBelyx Solution Designed to Help Contact Centers “Go Green”
ôBelyx platform is designed to help contact centers partner in environment conservation. ôBelyx enhances the way companies and their employees interact with their customer s while taking care of our global environment. ôBelyx Contact Center Platform enables organizations to adopt greener business models that have higher efficiency and higher margins.
ôBelyx platform enables Telecommuting and Home Shoring for @Home Workforce
By adopting ôBelyx On Demand Contact Center platform, organizations not only save on Capex for office space and infrastructure, but also allow agents to work remotely from their homes saving on fuel as well as their commute time. Elimination of an average commute of 40 minutes for an employee helps organizations save 8 working weeks per year, not to mention the positive impact on traffic congestion and energy savings. All organizations now have the ability to pitch in and do their fair bit for energy conservation.
With home agents, it makes total business sense to provide employment to domestic work force with better skills rather than off-shoring. The efficiency and cost savings of home based agents negates any cost advantages of sending jobs to foreign countries.
Increase in employee morale increases retention rate. Highly skilled domestic employees raise customer satisfaction leading to higher revenue and profits. With ôBelyx companies can now conserve energy and preserve jobs.
ôBelyx platform helps Contact Center launch their services without any hardware
oBbelyx recognizes the need for Contact Centers to provide secure, scalable and highly available infrastructure to their agents in order to ensure high levels of customer satisfaction. The ôBelyx solution does not use any servers or infrastructure at contact center premises which conserves energy and helps the IT department to better manage costs and resources.
Even in the data center where the ôBelyx platform is hosted, light-weight, low-end, low-energy consuming servers are used.
To know more on how you can benefit from ôBelyx Green Campaign sign up for a free consultation online.