We give you the Tools to help your people excel

Overview


The ôBelyx hosted contact center solution is completely software-based and designed to be instant, on-demand and anywhere. Only a broadband Internet connection, and a PC and headset for each agent are needed.
Instantly Set Up	Set up a new contact center account from the ôBelyx site login. Your new ôBelyx registration is activated instantly. Just download and install the requisite number of licensed ôBelyx software dialers on your agents' respective PCs.

Create Campaigns	Your ôBelyx account portal is accessible from any Web browser and contains the tools to quickly create and modify your campaigns, upload and assign leads to agents and select outreach methods, including auto and predictive dialing.

Connect with Contacts	Once your campaigns are created and leads are assigned, your agents can begin prospecting immediately. The ôBelyx software dialer provides turnkey phone service from your agent PCs over your broadband Internet service with only the aid of a headset. Your agents can instantly load their respectively assigned leads and initiate contact scanning and dialing, connecting with live contacts according to your desired method. Agents can read standard scripts and save contact notes, all within the installed software. Lets you easily export these to third-party databases for later use and reuse.

Analyze Performance	Your ôBelyx account portal also provides comprehensive reporting tools to analyze campaign, agent and leads performance and efficiencies.

On Demand	Start, pause and stop agent shifts at the click of a button. Purchase minutes of use online only as needed. ôBelyx lets you scale up seats and minutes for short term, high volume campaigns, and reduce these for off-peak seasons. A choice of three simple packages covers your spectrum of usage.

Deploy Anywhere	Because ôBelyx runs over the Internet, your agents can be deployed in both real and virtual contact centers, working on site or remotely, anywhere in the world. ôBelyx even lets you create a complete, virtual contact center, with home-based agents scattered across multiple time zones.

Compelling Value	The ôBelyx hosted solution is designed to minimize your investments, maximize your flexibility and optimize agent performance. Simple pricing that even a child can understand. ôBelyx lets you focus on your core business by taking care of how your business runs.